As it aims to double its post-paid mobile customer base to 10 per cent in one year, BSNL has launched a facility wherein bills can be paid at over 5 lakh of its franchises or retailers all the seven days in a week.<\/p>\n
The State-owned telecom firm has been citing bill payment problem as one of the issues for decline in its high revenue post-paid customer base.<\/p>\n
\u201cOne of the reason for our declining post-paid users was the problems related to bill payment. But with the launch of this new facility from May 1, we are targeting to double our post-paid users to 10 per cent by May next year,\u201d BSNL Director (Consumer Mobility) Anupam Shrivastava toldPTI.<\/p>\n
Currently, 5 per cent of BSNL\u2019s users are post paid as most of them prefer pre-paid due to hassles in bill payment.<\/p>\n
Customers had to pay the bills on BSNL\u2019s counters and billing centres during working hours only, which used to be a problem for working professionals.<\/p>\n
The state-run company had 9.48 crore wireless subscribers at the end of February 2014.<\/p>\n
\u201cThe average revenue per user (ARPU) for post-paid is around Rs. 400 whereas for pre-paid, it is in the range of Rs 90-100. It will be good for BSNL\u2019s profitability, if we can increase the post paid users,\u201d Mr. Shrivastava said.<\/p>\n
He added the company has attractive post-paid plans but most of the people prefer pre-paid due to bill payment.<\/p>\n
BSNL has a network of around 5 lakh franchisees and retailers across the country. The new facility will allow users to pay bills all the seven days and also during government holidays.<\/p>\n
No additional amount will be charged from customers for using this facility.<\/p>\n
BSNL has been logging losses since 2009-10. The company\u2019s profits started declining after 2004-05, when it had made net gains of Rs. 10,183 crore.<\/p>\n
The government had also constituted a Group of Ministers (GoM) for revival of BSNL and MTNL.<\/p>\n
<\/p>\n","protected":false},"excerpt":{"rendered":"
As it aims to double its post-paid mobile customer base to 10 per cent in one year, BSNL has launched a facility wherein bills can be paid at over 5 lakh of its franchises or retailers all the seven days in a week. The State-owned telecom firm has been citing bill payment problem as one […]<\/p>\n","protected":false},"author":1,"featured_media":2145,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[15],"tags":[],"class_list":["post-2144","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-national"],"_links":{"self":[{"href":"https:\/\/kashmir.watch\/index.php?rest_route=\/wp\/v2\/posts\/2144","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kashmir.watch\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/kashmir.watch\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/kashmir.watch\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kashmir.watch\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2144"}],"version-history":[{"count":0,"href":"https:\/\/kashmir.watch\/index.php?rest_route=\/wp\/v2\/posts\/2144\/revisions"}],"wp:attachment":[{"href":"https:\/\/kashmir.watch\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2144"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/kashmir.watch\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=2144"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/kashmir.watch\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=2144"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}